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Business professionals having an emotionally intelligent conversation

Scheduled Webinar

•

1 hr

Emotional Intelligence: One-Hour Crash Course

Course Outcomes FAQs

Personality and emotions are hardwired in each of us. You can’t control the way challenging people or situations make you feel. And neither can all those people you work with.

You can, however, change how you react. And you can learn to read and influence the emotions and reactions of others. Mastering this ability can have amazing effects on your workplace relationships, your own motivation and your career success.

Course Outcomes

How to deepen your emotional self-awareness and why it matters
Knowing your emotional triggers so you’re unfazed by “button pushers”
The 3-step process for keeping reactions in check in intense situations
A mindset for receiving/offering criticism without making it personal
Developing your knack for understanding what others are feeling
Strategies for clearing the air so disagreements get resolved
Knowing your own emotional strengths, limitations and patterns

Event Dates & Locations

Date	Time	Price	Action

Scheduled Webinar

Course Dates & Times

Bundle & Save

Webinar Event + Digital Download $298

Webinar Event $199

Webinar Digital Download $199

Save when you enroll multiple attendees!

Just $149 per person when you enroll 4+ learners

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FAQs

What is a digital download?

A digital download is a recording of the webinar that you can purchase and access later at your convenience. It’s a great choice if you want to review the material later or can’t make the event date. For the best deal, our "Bundle & Save" option includes both the scheduled webinar and the digital download, combining a focused, real-time learning experience with a valuable resource for future reference. The digital download is delivered following the webinar event date.

How does a webinar work?

One or two days before the scheduled broadcast date of the webinar, you’ll receive an email with a link and a unique registration ID you’ll use to connect to the training. It will also include an additional link to the course materials along with any additional instructions you’ll need.

About 15 minutes before the scheduled start of your webinar, you’ll be able to log on from your computer, laptop, tablet or smartphone to join the event. Your unique registration ID may only be used once.

To ensure you have the best experience possible, please make sure your system has the necessary components. You can check your system now by following this link: System Check. Note: Please disable any pop-up blockers before testing your system.

Why should I choose a webinar?

How do I contact Customer Service?

What happens if I get disconnected during the webinar?

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What happens if I register, and then something comes up and I have to cancel?

We understand that from time to time things happen that you can’t avoid, and you might need to cancel your registration. Here is our cancellation policy:

If you need to cancel your registration, please do so at least five business days before the event. If you cancel fewer than five business days before the event, we’ll credit your account for a future webinar. Refer to the confirmation number received upon registration and contact our customer service representatives at 1-800-873-7545.

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