Managing Human Resources
Get ready for the most complete course on managing human resources anywhere
As difficult as your day-to-day “hot issues” seem — hysterical employees, late paperwork, cost cutting, etc. — they pale in comparison to your larger responsibilities as a human resources professional.
You’re the key talent management strategist for the organization. You are responsible for keeping up with employment laws and pertinent compliance mandates. Your boss relies on you as a key member of the leadership team…though you’re often forced to be a “bad news” messenger, thanks to ever more complex laws and escalating benefit costs. Plus, you’re responsible for making sure your organization’s supervisors and managers understand organizational policies and procedures…as well as major laws and compliance mandates…and apply them consistently and correctly.
It’s a big, big, big job…and unfortunately, it’s one that often does not earn you the respect and appreciation you deserve because no one else comprehends just how big your job really is.
There’s absolutely no better way to update your knowledge than by enrolling in this course today; you’ll gain tons of practical tools, techniques, strategies and guidelines you can use immediately to handle your role with greater confidence and success.
Course Outcomes
- Enhance your ability to manage HR responsibilities with confidence and ease
- Access the best reference resources for any hiring and firing challenge
- Rapidly gauge and evaluate the legal ramifications behind your HR decisions
- Gain insights from top-performing companies to enhance employee relations
- Effectively counsel managers and department heads on minor HR concerns
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found this course to be helpful in their workplace
Course Agenda
Day 1
Day 2
The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
SkillPath is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
Event Dates & Locations
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Managing Human Resources
Get ready for the most complete course on managing human resources anywhere
As difficult as your day-to-day “hot issues” seem — hysterical employees, late paperwork, cost cutting, etc. — they pale in comparison to your larger responsibilities as a human resources professional.
You’re the key talent management strategist for the organization. You are responsible for keeping up with employment laws and pertinent compliance mandates. Your boss relies on you as a key member of the leadership team…though you’re often forced to be a “bad news” messenger, thanks to ever more complex laws and escalating benefit costs. Plus, you’re responsible for making sure your organization’s supervisors and managers understand organizational policies and procedures…as well as major laws and compliance mandates…and apply them consistently and correctly.
It’s a big, big, big job…and unfortunately, it’s one that often does not earn you the respect and appreciation you deserve because no one else comprehends just how big your job really is.
There’s absolutely no better way to update your knowledge than by enrolling in this course today; you’ll gain tons of practical tools, techniques, strategies and guidelines you can use immediately to handle your role with greater confidence and success.
Day 1
Session 1: The Important Roles of Human Resources
- Learn why HR is vital to every person in the organization
- Align HR with the organization’s goals
- Recognize fair, legal hiring practices and the importance of strategic staffing
- Follow the dos and don’ts of reference checking
- Develop a total rewards model that aligns with the organization’s business strategies
- Create a strategic benefits administration plan
Session 2: Federal Laws, Discrimination and Compliance
- Review employment laws and what they cover: FMLA, HIPAA, ADA, ADEA, EPA, ERISA, FLSA, PDA and more
- Understand the guidelines for medical certification relating to FMLA
- Define age discrimination and learn how to guard against it
- Recognize why one size does NOT fit all regarding reasonable accommodation
- Learn what you must know about mental illness and the ADA
- Know your rights and obligations regarding OSHA safety considerations
Day 2
Session 1: HRM Tools, Tactics and Business-Focused Strategies
- Learn the steps of addressing and investigating harassment complaints and discrimination claims
- Approach diversity and inclusion with a business focus to create a more engaged and collaborative work environment
- Take the lead in protecting the welfare and safety of employees with an emergency contingency plan
- Understand the high cost of turnover and how to minimize it
- Establish HR’s role during turbulent times — and their contributions to the bottom line
- Practice helping managers handle some common mistakes when dealing with special situations
Session 2: Managing Employee Performance: Supporting Your Organization’s Management Team
- Be conscious of HR’s role in supporting managers and supervisors
- Create a legal and effective employee appraisal process
- Replace feedback with “feedforward” to provide ideas and suggestions for the future and help employees achieve a positive, measurable change in behavior
- Termination 101: Keep it fair, safe and legal
- Realize the most important rule of winning any litigation — document, document, document
- Learn best practices for document retention, management and destruction
PLUS: Additional Helpful HR Guidelines and References
- Avoid legally risky interview questions
- Follow the legal FMLA and COBRA notification processes
- Review a breakdown of laws regarding discrimination, safety, privacy, health and more
- Learn comprehensive requirements for records retention
- Where do you go from here? Get HR career growth strategies