Managing Human Resources
As difficult as your day-to-day “hot issues” seem (hysterical employees, late paperwork, cost cutting and more), they pale in comparison to your larger responsibilities as an HR professional.
As the key talent management strategist, you’re responsible for staying on top of employment laws, compliance mandates and ensuring that supervisors apply policies consistently. You’re also a crucial part of the leadership team, often delivering tough news due to complex laws and rising benefit costs. Despite the enormity of your responsibilities, your work is often underappreciated because no one else comprehends just how big your job really is.
There’s no better way to update your HR knowledge than by attending this intensive, two-day course — it’s as comprehensive as your job. Enroll now to gain the practical tools, techniques and strategies you can put to work immediately, equipping you to handle your role with greater confidence and success.
Course Outcomes
- Enhance your ability to manage HR responsibilities with confidence and ease
- Access the best reference resources for any hiring and firing challenge
- Rapidly gauge and evaluate the legal ramifications behind your HR decisions
- Gain insights from top-performing companies to enhance employee relations
- Effectively counsel managers and department heads on minor HR concerns
Course Agenda
Day 1
Day 2
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Managing Human Resources
As difficult as your day-to-day “hot issues” seem (hysterical employees, late paperwork, cost cutting and more), they pale in comparison to your larger responsibilities as an HR professional.
As the key talent management strategist, you’re responsible for staying on top of employment laws, compliance mandates and ensuring that supervisors apply policies consistently. You’re also a crucial part of the leadership team, often delivering tough news due to complex laws and rising benefit costs. Despite the enormity of your responsibilities, your work is often underappreciated because no one else comprehends just how big your job really is.
There’s no better way to update your HR knowledge than by attending this intensive, two-day course — it’s as comprehensive as your job. Enroll now to gain the practical tools, techniques and strategies you can put to work immediately, equipping you to handle your role with greater confidence and success.
Day 1
Session 1: The Important Roles of Human Resources
- Learn why HR is vital to every person in the organization
- Align HR with the organization’s goals
- Recognize fair, legal hiring practices and the importance of strategic staffing
- Follow the dos and don’ts of reference checking
- Develop a total rewards model that aligns with the organization's business strategies
- Create a strategic benefits administration plan
Session 2: Federal Laws, Discrimination and Compliance
- Review employment laws and what they cover: FMLA, HIPAA, ADA, ADEA, EPA, ERISA, FLSA, PDA and more
- Understand the guidelines for medical certification relating to FMLA
- Define age discrimination and learn how to guard against it
- Recognize why one size does NOT fit all regarding reasonable accommodation
- Learn what you must know about mental illness and the ADA
- Know your rights and obligations regarding OSHA safety considerations
Day 2
Session 1: HRM Tools, Tactics and Business-Focused Strategies
- Learn the steps for addressing and investigating harassment complaints and discrimination claims
- Approach diversity and inclusion with a business focus to create a more engaged and collaborative work environment
- Take the lead in protecting the welfare and safety of employees with an emergency contingency plan
- Understand the high cost of turnover and how to minimize it
- Establish HR’s role during turbulent times — and their contributions to the bottom line
- Practice helping managers handle some common mistakes when dealing with special situations
Session 2: Managing Employee Performance: Supporting Your Organization's Management Team
- Be conscious of HR’s role in supporting managers and supervisors
- Create a legal and effective employee appraisal process
- Replace feedback with “feedforward” to provide ideas and suggestions for the future and help employees achieve a positive, measurable change in behavior
- Termination 101: Keep it fair, safe and legal
- Realize the most important rule of winning any litigation — document, document, document
- Learn best practices for document retention, management and destruction